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    FT MBA Internal Contact List

    Below is information to use when assigning emails in Slate or transferring phone calls to members of the MBA Admissions & Student Recruitment team or members from the Kenan-Flagler community. Please note: If you are responding to a candidate and the staff member is not in Slate, make sure to include the full name, title, and email address of the person you are connecting them to within the body of the email. Be sure to cc the staff member before you hit send to hand off the communication.

    Email Etiquette
    • Include a signature block at the bottom
    • Use the recipient's first name and do not shorten unless you are certain (Example: Mike instead of Michael)
    • Use exclamation points sparingly
    • Know that people from different cultures speak and write differently
    • Proofread every message before you hit send
    • Answer the question in the email - if you do not know, research or ask a member on the team
    • Nothing is confidential - so write accordingly
    General FT MBA Prospect Inquiries
    The MBA Program Assistant and MBA Student Assistants are responsible for answering emails in the Slate general MBA admissions inbox and over the phone. He/She will respond or assign emails/phone calls to the proper point of contact when a detailed response is required and a Slate snippet is not available. It is important that all information provided to the caller or email recipient is correct. If you are unsure on how to respond then please contact a member of the MBA admissions team.

    When you receive a call from a prospective student that would like to speak to an admissions officer for:
    • FT MBA
      • Lica Hertz (919-962-9161)
      • Emily Mercer (919-919-0603)
      • Katy Radoll (919-962-9123)
    • Working Professionals MBA
      • Kara Adams (919-962-9172)
    • MBA@UNC
      • Laura Tremaine (919-962-9178)
    • Evening or Weekend MBA
      • Kati Schlunz (919-962-9176)
    • Charlotte Executive MBA
      • Colleen Paulsen (919-962-9260)
    • Operations
      • Jennifer Ashbaugh (919-962-9133)
      • Rickita Worrell (919-962-9124)
    Working Professional Programs (MBA@UNC, Evening MBA, Weekend MBA)
    • Working Professionals Lead
      • Kara Adams, Director of Working Professionals MBA Programs, MBA Admissions & Student Recruitment
    • MBA@UNC
      • Laura Tremaine, Associate Director of MBA Admissions & Student Recruitment
    • Evening MBA and Weekend MBA
      • Kati Schlunz, Assistant Director of MBA Admissions & Student Recruitment
    • Charlotte Executive MBA
      • Colleen Paulsen, Associate Director of MBA Admissions & Student Recruitment
    Operations
    • Application Issues: Additional documents/application updates, Recommender/Recommendation Letter issues
    • Slate or IT Issues (Including technical issues regarding the application, status page, payment portal etc.) 
    • Transcripts
    Application Fee Waiver Requests
    Stephanie Nash, Program Manager or MBA_info@unc.edu
    Dual Degrees
    Lica Hertz, Associate Director of Full-Time MBA Admissions & Student Recruitment
    Events
    Audrey Gibson, Events Manager
    GMAT/GRE: Test Waivers, Fee Voucher Requests
    Emily Mercer, Assistant Director of MBA Admissions & Student Recruitment
    Kenan-Flagler Business Units
    Partner Organizations: Consortium, Forte, MBA Veterans, MLT, ROMBA
    • Consortium
      • Katy Radoll, Director of Full-Time MBA Admissions & Student Recruitment
    • Forte Foundation
      • Full-Time: Lica Hertz, Associate Director of Full-Time MBA Admissions
      • Working Professionals: Kara Adams, Director of Working Professionals MBA Programs 
    • MBA Veterans
      • Emily Mercer, Associate Director of Full-Time MBA Admissions & Student Recruitment
    • MLT
      • Lica Hertz, Associate Director of Full-Time MBA Admissions & Student Recruitment
    • Reaching Out MBA (ROMBA)
      • Emily Mercer, Associate Director of Full-Time MBA Admissions & Student Recruitment
    Referrals | Alumni, Faculty, Staff
    Vetter Dean's Fellows
    Beth Hwang, Associate Director of MBA Dean's Fellows